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Trustly is a Sweden‑born open‑banking payments provider operating in the UK that enables instant account‑to‑account payments for merchants, marketplaces and consumers. It replaces card rails for many merchants, offering faster settlements, lower card fees and Pay N Play experiences popular with gaming and ecommerce operators.

Founded2008

Best forOnline merchants, gaming operators and marketplaces seeking instant account‑to‑account payments and faster settlements

Price range–

Ships toUnited Kingdom · Europe

Paymentbank transfers (open banking)

Key strengths

⚡Instant bank paymentsAccount‑to‑account transfers settle quickly, reducing checkout friction and accelerating merchant cash flow compared with traditional card delays.

🔒Bank‑grade securityBuilt on open banking/PSD2 standards with strong authentication and risk tools to lower chargebacks and fraudulent transactions.

🔗Merchant integrationsDeveloper APIs, plugins and marketplace support let ecommerce platforms, gaming operators and marketplaces add Trustly payments and payouts.

How it works

Service overview

Trustly connects consumer bank accounts directly to merchant checkouts using open‑banking APIs. In the UK this lets shoppers pay without cards or manually entering card details: they log into their bank account and authorise a payment. For merchants that means fewer failed card transactions, lower fees versus card acceptance and faster access to settled funds compared with some card acquirers.

Integration & security

Developers can integrate Trustly via REST APIs and server SDKs or use prebuilt plugins for popular ecommerce platforms. Security relies on PSD2‑style Strong Customer Authentication and encrypted bank connections; Trustly also provides transaction monitoring and risk tools to help spot suspicious payments and reduce fraud and chargebacks for UK merchants.

Use cases & payouts

Common use cases include ecommerce checkout, online gaming Pay N Play (instant deposits and onboarding), marketplace payouts and merchant refunds. Trustly supports merchant‑side payouts and instant transfers to consumer bank accounts, which is useful for operators that need fast settlements or want to remove card dependence for recurring or one‑off payments.

Offerings

Online paymentsPay N Play (gaming)Payouts and disbursementsMarketplaces solutionsSubscriptions and recurring paymentsBank account verificationDeveloper APIs & SDKsFraud & risk tools

Who it's for

What we like

Fast account‑to‑account settlement reduces merchant cash flow delays
Strong security through open banking / PSD2 authentication
Reduces card processing fees and chargeback exposure
Developer‑friendly APIs and prebuilt integrations for platforms

Worth knowing

Primarily focused on bank transfers — not a drop‑in replacement where cards are required
Coverage and supported banks vary by country; features differ outside Europe
Some consumer banks may not support the flow or require extra steps

Common questions

How are payments delivered to merchants?

Payments are initiated via a consumer’s bank using open‑banking connections and settle as account‑to‑account transfers. Settlement speed varies by bank but is typically faster than some card settlement cycles; merchants receive funds according to the agreed settlement terms with Trustly.

How do refunds and returns work?

Refunds are processed as bank transfers back to the customer’s account. The merchant initiates refunds through the Trustly merchant interface or API; timing depends on bank processing but Trustly supports reconciling and tracking refund transactions.

Are there discounts or pricing tiers available?

Trustly’s pricing is negotiated with merchants and depends on volume, use case and region. Volume discounts and custom pricing for marketplaces or high‑volume clients are common — contact Trustly sales for a tailored quote.