airhelp.com UK

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AirHelp (UK) helps air passengers claim compensation for delayed, cancelled or overbooked flights under EU261/UK261 and similar rules. The site streamlines evidence submission, handles airline negotiations and works on a no-win, no-fee basis for UK customers seeking travel reimbursement and payouts.

Founded2013

Best forair passenger compensation claims

Price range–

Ships toUnited Kingdom · European Union · Worldwide

Top features

🛩️Specialist claimsExpertise in EU261/UK261 rules and cross-border airline regulation to maximise your chance of compensation for delays, cancellations and denied boarding.

💸No-win, no-feeContingency-fee model: you pay a success fee only if AirHelp secures compensation from the airline, removing upfront legal costs.

📱Fast digital processOnline claim submission and status tracking via web or app — AirHelp manages paperwork, airline follow-ups and legal escalation when needed.

How it works

Start a claim online

Begin by entering flight details and uploading documents such as your booking reference and boarding pass. AirHelp checks eligibility against EU261/UK261 and local rules, estimates potential compensation and, with your go-ahead, files the claim with the airline and tracks responses so you don’t have to.

Documentation and proof

Strong claims rely on clear evidence. AirHelp helps assemble booking confirmations, boarding passes and delay notifications, and advises on receipts for additional expenses. Their team converts your paperwork into a formal claim case and escalates to national enforcement bodies or courts when airlines refuse to cooperate.

Negotiation and payout

AirHelp negotiates directly with airlines, handling correspondence and legal follow-up. If the airline accepts liability, AirHelp arranges the payout and deducts an agreed success fee; if not, they may pursue court action in applicable jurisdictions on your behalf.

What they handle

Flight delay claimsFlight cancellation claimsDenied boarding claimsMissed connection claimsBaggage delay/loss claimsEU261 & UK261 casesRefund & reimbursement claims

Quick take

What we like

No-win, no-fee structure lowers upfront risk
Specialised knowledge of passenger-rights law (EU261/UK261)
Simple online submission and case tracking
Handles airline negotiation and legal escalation

Worth knowing

Success fee applies to any payout obtained
Complex cases can take months and aren't guaranteed

Common questions

Do you ship physical products to customers?

No — AirHelp is a service that handles compensation claims for air travel. There are no physical goods to ship; all documentation and communications are handled digitally.

Can I cancel a claim and get a refund?

You can withdraw your claim while it’s still in preparation with minimal fuss. If AirHelp has already concluded work or the case is settled, their standard success fee and terms apply. Exact refundability depends on the case status—contact support for your specific situation.

Are there discounts or promo codes available?

AirHelp generally operates on a contingency-fee model and does not regularly advertise discounts. Occasional promotions or referral credits may appear; check the UK site or contact customer support for current offers.